Privacy Policy

At Hybrid Gym, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, hybridgym.co.uk, or engage with us through other means.

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1. Information We Collect

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We collect various types of information to provide and improve our services, including:

• ‍Personal Information: When you sign up for our services, subscribe to our newsletter, or contact us, we may collect personal information such as your name, email address, phone number, and other contact details.‍
• Usage Data: We may collect information about how you use our website, including your IP address, browser type, operating system, pages viewed, and time spent on the website. This helps us to improve the performance and usability of our website.‍
• Cookies: Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand user behavior, remember preferences, and collect anonymous data on website traffic. You can modify your cookie preferences through your browser settings.

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2. How We Use Your Information

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We use the information we collect for the following purposes:

• ‍To provide services: We use your personal information to offer and deliver our gym services, including managing your account, processing payments, and providing customer support.‍
• To improve our website: We analyze usage data to better understand how users interact with our website and make improvements to its design, content, and functionality.‍
• Marketing Communications: If you subscribe to our newsletter or opt into our email marketing, we may send you promotional emails about our latest offers, events, and updates. You can unsubscribe from these communications at any time by following the instructions provided in each email.‍
• Google Analytics: We use Google Analytics to track and analyze website traffic. Google Analytics collects information such as your IP address, browser type, and operating system. This data helps us understand how users interact with our website and improve our services. All data collected via Google Analytics is anonymized.

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3. Data Sharing and Disclosure

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Hybrid Gym does not sell or rent your personal information to third parties. However, we may share your data with trusted third parties for the following purposes:

• ‍Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering marketing communications.‍
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

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We take appropriate measures to protect your personal information from unauthorized access, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

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5. Your Rights

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You have the right to:

• ‍Access your data: You may request a copy of the personal information we hold about you.‍
• Update or correct your data: If your personal information is inaccurate or outdated, you can contact us at info@hybridgym.co.uk to update or correct it.‍
• Opt-out: You may opt-out of receiving marketing emails at any time by clicking the unsubscribe link at the bottom of any email or contacting us directly.

6. Retention of Data

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We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.